Our love is with whānau in Auckland experiencing the loss, fear, and uncertainty brought in by the floods over the past and coming days.

Below is a non-exhaustive list of places to find help, and to offer help for those in Tāmaki Makaurau:

Where to find help for urgent needs like a safe place to stay:

• For those who need to evacuate and cannot stay with friends or family, head to one of the Civil Defence Centres.
• If you need urgent help to find a safe place to stay, call 0800 22 22 00.
• For welfare assistance, you may be eligible for a Civil Defence Payment or other support. Phone the Ministry of Social Development on 0800 400 100.

Where to find support for your mental health:

• The Mental Health Foundation has put together a list of free helplines and text services for mental health support — including specialised support for young people, rainbow whānau, and tamariki.

Where to find accessibility support:

• Accessable are available for urgent repairs needed for disability equipment. You can call them on a 24/7 phone line at 0508 001 002. They’re also available to assist if you’ve evacuated and need equipment where you are now.
• Deaf and disabled whānau can contact Whakarongorau Aotearoa (New Zealand Telehealth Services) for support by texting 8988 or calling 0800 111 213.
• People First NZ have prepared this Easy Read information about the flooding in Auckland.
• Information in NZSL — including what to do during and after a flood — is available here.

Where to find support for migrant whānau:

• Information about flooding is available in 12 languages here.
• The New Zealand Ethnic Women’s Trust is available to support people. They are also calling out for donations as their offices have been affected by the flood.
• Aotearoa Muslim Youth have been offering support, food, helping families, and assisting with cleanups.

Where to find food, clothes, bedding and cleaning supplies:

• Check out this very helpful list of places offering community assistance across the Auckland area. You’ll find groups who are distributing food parcels, hygiene items, nappies and baby items, and support for those caring for animals.
• If you’ve got time, money, or resources to donate, check out the list too to find a group to connect with ⬆️

Where to volunteer your time to support clean ups and people in need:

• The Student Volunteer Army is coordinating in neighbourhoods across all flood affected areas. Anyone can signup to volunteer — you don’t have to be a student! Register to be a volunteer here.
• If you need help with non-urgent cleanup, request help from the Student Volunteer Army here.

Where to find some helpful information:

• What to do during a flood from Civil defence
• How to clean up after a flood — inside and outside your home.
• Information on your rights as a renter, especially if your home is damaged or uninhabitable from Renters United.

We’re sending our love and strength through this incredibly hard time. We hope you and your loved ones are safe. We are holding in our hearts those who have experienced loss at this time — especially the families of the four people who passed away in the flooding — ka aroha hoki.

In the weeks to come we’ll work with our communities to help ensure a just recovery that gives people the right support for them. We’ll continue pushing people in politics to take bold action to reduce emissions so that we can have the safe and resilient future that everyone deserves.

Take care,

Ella Grace, Madeleine, Indi, Max, Pania, and Vera, on behalf of the ActionStation team